[ support ]
Support
Write to us at support@arnai.app — we reply within a business day. Describe the issue and attach a screenshot if you can.
Frequent questions
How do I delete my account and all data?
In the app: Menu → “Delete account”. Appointments, clients and your booking page are removed — permanently and instantly.
How do I turn off AI client intake?
Menu → “AI client intake”. Once off, the bot stops replying to clients; online booking via your link and everything else works as usual.
A client can’t book via the link
Check that online booking is on (Menu → My page) and that services and working hours are set — without them free slots aren’t calculated.
How do I change a client’s phone?
The phone is the client’s identifier and can’t be edited. Create a client with the new number; notes can be moved over.